Shipping & Returns

 

Enjoy complimentary express shipping on all orders, with packages delivered straight to your door via express shipping. 

At Tara Folks, we prioritize getting your new item to you promptly. In-stock items typically ship out 1-2 business days after your order is placed. For pre-orders, the shipping date is specified on the product page.

For international shipping Tara Folks cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs over which it has no control.
If a customer refuses a shipment, the customer is responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to the shipper. This amount will be deducted from the refund.

Your satisfaction is of great importance to us. If, for any reason, you're not entirely satisfied with your purchase, simply submit a return request to sales@tarafolks.com within 14 days of delivery, and our dedicated team will assist you promptly. 

Cost of the return shipment belongs to the customer. If the product is damaged on our side, we'll be responsible to refund the shipping cost and the order cost.

All returns from outside Turkey will bear returning duties, which the customer is obliged to cover, otherwise we won't be able to accept the package.

To be eligible for a return, the products have to be in the same condition as they were shipped, not bearing the signs of usage alongside intact packaging. To ensure a smooth logistic process, we don’t offer exchanges. To change product please make a return and place a new order. 

 Address: Nispetiye Mah. Gazi Güçnar Sokak No:4/2 Beşiktaş / İSTANBUL 34340 TÜRKİYE