Shipping & Returns

Shipping

Tara Folks offers free shipping for orders from Turkey. There will be an extra charge for international orders depending on the destination which appears at the end of your check-out.

International orders may be subject to duties and taxes billed by the destination countries customs department. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

For US customers, we cover all customs and import duties on an order value of up to $800. If the value of your order is more than $800 you will be responsible for any customs and import duties payable.

Returns

Tara Folks operates a full, 14 - days Returns Policy. If you'd like a refund, simply send an e-mail to sales@tarafolks.com within 14 days of the delivery, with the details of your reason, your order number and picture of the product. We will get back to you as soon as possible. The item(s) should be returned unused and in perfect condition with the original packaging.

We will refund the full value of the goods, using the same method as the original payment (i.e. a refund to your credit or debit card). You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Our handling for international returns will be at most 7 days. Please note that the cost of the delivery cannot be refunded unless we deem the goods to have been faulty before they were dispatched to you.

If you have any further questions, please contact us via e-mail: sales@tarafolks.com

Return Address: Nispetiye Mah. Gazi Güçnar Sokak No:4/2 Beşiktaş / İSTANBUL